Gustavo does the work. Maximum is owner-operated — Gustavo handles every job personally, sometimes with a second hand on larger vehicles or back-to-back jobs. He's been detailing professionally for over 12 years and personally trains anyone who works alongside him to the same standard.
Alexis runs operations — scheduling, customer communication, follow-up, and seasonal promos. If you call (804) 738-1258, you're reaching one of them, not a call center.
You see the same hands every visit. Customers tell us this is the difference between Maximum and the larger detailing chains — there's real accountability when one person owns the result.